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Target Group

June 1 2023

Peter O’Connor Becomes New CEO of Target Group

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Target Group, the operational transformation, business processing and software provider, has today appointed Peter O’Connor as CEO.

O’Connor, joined the firm last year as Chief Operating Officer, following several years with Capita. In his new role, Peter will continue the company’s focus on providing innovative and market-leading solutions to our clients, whilst continuing to improve the journey for our 1,000+ colleagues

Previously, O’Connor was the Managing Director of Capita’s mortgage software business, and worked across a wide range of Change, IT, Operational and Risk roles, primarily in the Financial Services industry, with a clear focus on colleagues, customers and clients.

Before Capita, Peter spent over 10 Years at Lloyds Banking Group, where he held a number of senior roles in Innovation, Operations, Supplier and Relationship Management.

Peter O’Connor, Target Group’s Chief Executive Officer comments:

“It is a great privilege to become the CEO.  We at Target Group are a leading provider of business process outsourcing and operational transformation for major financial institutions across the globe. We have a fintech platform that manages assets in excess of £25bn, and our systems currently process over 19 million accounts and collect £3bn of direct debits each year for both private and public sector clients. I’m excited to lead an organisation of such size, scale, and quality. I can’t wait to get started.

O’Connor continues:

To date, our mission has been to transform customer experiences for our colleagues, customers and clients. In my new role, I have a clear aim to grow the business. We’ll do that by developing exceptional colleague engagement, industry-leading customer service and delighting our clients, working as true partners with their business.  As part of global multinational next-generation tech experts Tech Mahindra, we’ve extensive capabilities in digital transformation. I look forward to progressing our joint proposition to create exceptional value for our clients.

The company has been evolving under John Barker’s strong stewardship, and I’m committed to moving it even further forward.

“It was a pleasure to work alongside John during his time as CEO, and I look forward to working closely with him to ensure a smooth transition.”

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Peter O’Connor

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