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GetYourGuide and Primer team up to deliver payment innovation for the experience economy

Primer, the unified infrastructure for payments and commerce, and GetYourGuide, the global platform for discovering and booking travel experiences, have joined forces to drive payment innovation in the experience economy by delivering localized payments and boosting payment performance for travelers around the world.

As travelers continue to spend more on travel experiences, contributing to an industry that is expected to hit $375 billion by the end of 2024, the market is not only rapidly expanding but also becoming increasingly digitized. With 142% growth in mobile bookings between 2022 and 2023, GetYourGuide stands at the forefront of this digital transformation. However, managing more than 30M transactions across their 100,000+ experiences and 20,000 experience creators becomes a challenge.

GetYourGuide’s decision to partner with Primer comes on the back of their $194 funding announcement to accelerate global expansion and drive product innovation. With the help of Primer, the organization aims to unlock further growth by embracing the next generation of smarter payments. Leveraging Primer’s payment acceptance, optimisation, and intelligence capabilities, GetYourGuide also plans to use its latest innovation, UpliftAI.  Delivering the highest possible authorisation rate across its processors, UpliftAI maximizes payment success rates and enhances the overall experience for the end-user.

Commenting on the partnership, Gabriel Le Roux, CEO and Co-Founder of Primer said: “With the demand of the travel experience market, it’s clear that businesses need to shift their priorities and recognise payments as a lever for growth. Alongside creating memorable moments, today’s travelers are seeking seamless and convenient payment processes, no matter where they are. That’s where our partnership will work its magic. We can’t wait to support GetYourGuide and take its payments to an entirely new level.”

Arjun Muralidharan, Director of Product, FinTech, at GetYourGuide added: “We’re successfully connecting millions of travelers with unforgettable experiences, and now, with Primer’s payments infrastructure, we’re able to give travelers and experience creators an unparalleled and highly localized payment experience. GetYourGuide is focussed on continuous innovation and, by leveraging Primer’s unified payments infrastructure, we can drive experimentation, performance and optimization. We look forward to working with the team to further pioneer in the travel experiences industry.”

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