O2C Conference 2021
By Taylor Griffin · 15 September 2021

Excited to announce that marcus evans is bringing back the 02C conference on the 8th - 10th of November in a hybrid form – Berlin Germany.
The 19th Annual O2C Transformation: Digitalization 2.0 will cover the new increasingly prominent trends for business transformation and improvements in Robotics and Artificial Intelligence. Since, more and more companies are implementing Robotics Process Automation into their SSC, Finance and Customer Services Functions to increase productivity and reduce errors, the event will focus on:
- O2C, Digitalization, Integration
- AI and Machine Learning use cases
- Getting Value of O2C Data
- Post-COVID O2C Strategies
- What has COVID brought to O2C Management
- Improving and measuring Customer Experience in Various Channels
- Master Data Management
- Cash Optimisation