Amazon Selects CLARA Analytics to Improve Workers’ Compensation Claims Outcomes Using Artificial Intelligence

Amazon (NASDAQ: AMZN) has selected CLARA Analytics (“CLARA”), the leading provider of artificial intelligence (AI) technology in the commercial insurance industry, as its technology partner for a new program aimed at improving health and claim outcomes for their corporate workers’ compensation claims.

CLARA’s AI platform uses advanced machine learning to deliver insights that help claims adjusters to guide casualty insurance claims toward optimal outcomes. Amazon will implement CLARA’s platform including the Triage, Litigation and Treatment modules which use the latest in generative AI and machine learning technologies to provide AI insights that detect claims at risk of escalation and identify the best path toward resolving claims involving injuries.

The cost and severity of commercial claims have risen steadily over the past decade. Medical cost inflation, litigation rates, and a shortage of skilled insurance claim professionals has made it a perfect storm for difficult claims management. CLARA’s AI platform offers a way of stabilizing negative trends for traditional insurance carriers and self-insured enterprises like Amazon.

“Amazon is unquestionably one of the top technology companies in the world,” said Heather H. Wilson, CEO of CLARA Analytics. “Their decision to use our platform is a clear affirmation of CLARA’s leadership position in AI and insurtech. We’re proud of our track record and our consistent delivery of extraordinary ROI for our clients. We look forward to doing the same in this case. The entire CLARA organization is excited to have earned Amazon’s vote of confidence.”