Hellenic Bank Delivers Enhanced Customer Experience with Payments Technology from Fiserv

Fiserv, Inc., a leading global provider of financial services technology solutions, announced today that one of the Mediterranean region’s most innovative banks, Hellenic Bank, is furthering its digital transformation strategy with the implementation of payments technology from Fiserv. The Dovetail Payments Platform from Fiserv will enable the bank to simplify its payments architecture, operate more efficiently and offer customers new and customized capabilities.

“Our diverse client base has a range of payment needs, and over time we have added a variety of payment systems to meet those needs,” said Phivos Leontiou, Chief Operating Officer, Hellenic Bank. “By moving to a centralized payments platform, we have been able to streamline our payments operations while offering the payment options customers expect. We’re also able to easily add capabilities, such as support for new real-time payment schemes.”

The highly scalable Dovetail Payments Platform provides a single platform to centralize and manage all high value, low value and instant payment types and clearing schemes. Moving to a centralized payments system enabled by the Dovetail Payments Platform will help propel the bank’s growth by making it possible for the bank to decommission multiple siloed payments systems, simplify IT and payments architecture, and facilitate process automation.

“Hellenic Bank is leveraging advanced payments technology to ensure that they are well positioned to meet the needs of their customers in a rapidly changing digital landscape, and Fiserv is proud to be working with the bank as it delivers on its ambitious growth plans and digital strategy,” said Jan Kruger, president, Enterprise Payments Solutions, Fiserv.

In a world moving faster than ever before, Fiserv helps clients deliver solutions in step with the way people live and work today – financial services at the speed of life. Learn more at fiserv.com.