Intellect Global Consumer Banking Launches eMACH.ai Digital Engagement Platform (eMACH.ai DEP)

Intellect Global Consumer Banking (iGCB), the consumer banking unit of Intellect Design Arena Limited, announced the launch of the eMACH.ai Digital Engagement Platform (eMACH.ai DEP) at Money20/20 in Amsterdam. eMACH.ai DEP will redefine the region’s banking customer engagement landscape through its Codeless, Unified, Cloud-native platform. The platform offers a single origination platform for Retail, SME & Corporates and can co-exist with the older version.

eMACH.ai DEP is designed to offer insights into the Retail, SME and Corporate banking customers’ lifestyles and cater to their stated and unstated needs. This comprehensive platform touches every milestone of the customer journey with the bank across acquisition, engagement and retention. By harnessing the power of eMACH.ai (Events, Microservices, APIs, Cloud, Headless, AI), comprehensive user journeys and a codeless environment, DEP enables institutions to create signature engagement that resonates with customers throughout their banking lifecycle.

eMACH.ai DEP is uniquely positioned to integrate seamlessly with any core banking system and/or third-party applications. Further, the open finance-enabled platform comes with a pre-integrated marketplace consisting of merchants, fintech, e-commerce, and entertainment partners to offer differentiated solutions and drive growth.

eMACH.ai DEP platform becomes the first in the industry to provide features like:

• Ability to launch a digital banking app in 120 days with the convenience of a co-existence model.
• Unified CIF platform with enterprise-wide origination for Retail, SME & Corporates
• End-to-end onboarding for retail customers in a matter of seconds and SME customers in minutes.
• Comprehensive loan offerings including Buy Now – Pay Later, Flexi credits/Micro Credits
• Lifestyle banking with features like SuperApp, Family Banking, Spend Analysis, and the ability to offset carbon footprint in 1 click
• Complete SME banking in an app with a 360° portfolio view and the ability to monitor, analyse & track payments
• Multi-lingual support, multi-tenancy and tenancy awareness to support regional requirements
• Easy creation of UI/UX with tools for UI Building, API orchestration, workflow configuration

Rajesh Saxena, CEO, Intellect Global Consumer Banking (iGCB), Intellect Design Arena Ltd., said, “ In today’s fast-evolving digital world, precision and personalisation are key. eMACH.ai DEP embodies this philosophy by providing insights and customisation in banking interactions. eMACH.ai DEP will reduce costs by over 45% incurred in creating and maintaining multiple digital platforms for different segments, improve overall efficiency and provide better portfolio visibility to the bank. ”