InDebted Acquires AmSher, Deepens Strategic Expansion Into U.S. Telecommunications Sector

InDebted AmSher Acquisition marks a strategic step in expanding U.S. operations, especially in telecom debt collection. InDebted’s acquisition of AmSher, a legacy U.S. agency, gives it stronger regional reach and boosts its compliant collections platform across America.

“Telecom and cable is a strategic growth area for InDebted, especially in the U.S and Canadian markets,” said Brad Bone, U.S Managing Director at InDebted. “This acquisition allows us to accelerate our presence in sectors where we know our AI-powered, empathetic collections model drives superior outcomes — for both clients and their consumers.”

The acquisition marks a significant milestone in InDebted’s North American expansion. AmSher’s team will be integrated into InDebted’s business, including President Seth DeForest, bringing together a shared commitment to compliance, care, and continuous innovation.

“Joining InDebted unlocks new potential for the clients and consumers we serve,” said Seth DeForest, President of AmSher. “We’ve always taken pride in delivering trustworthy service — and now, paired with InDebted’s cutting-edge technology and progressive vision, we’re poised to lead the next era of collections in the United States.”

The growing demand for digital-first, ethical collections in the US telecom industry is reflected in this indebted AmSher acquisition.

Driven by a mission to transform the global debt collection experience for good, InDebted views strategic acquisitions as a catalyst to accelerate its impact and reach. This transaction marks another step forward in expanding access to its AI-led, empowering approach to debt resolution. Since launching in Australia in 2016, InDebted has challenged legacy industry norms, and M&A remains central to scaling its model and delivering meaningful change to more consumers, faster.

Following their successful expansion into the UAE and Mexico earlier this year, and the acquisition of enterprise collections software, Receeve, InDebted continues to scale its operations to meet demand from organisations seeking performance-led collections solutions that deliver better customer experiences.

“We’re not just expanding geographically — we’re deepening our commitment to key industries that need a better way forward,” Bone added. “This move signals our long-term investment in Telecom and adjacent sectors, where our technology can meaningfully transform the consumer experience.”

There will be no immediate changes for AmSher clients or consumers. A phased integration approach will ensure business continuity, while enhancing decisioning, insights, and engagement capabilities over time.

Through the InDebted AmSher Acquisition, the business is in a better position to expand its global, customer-focused collections model and cater to the US market.