Breaking News

EXCLUSIVE: “Passion Project” – Brice van de Walle, Mastercard in ‘The Fintech Magazine’ FreedomPay Drives Global Merchant Innovation FIS Brings AI-Powered Advancements to Seamless, Personalized Digital Banking Experiences Citi Ventures Invests in BVNK to Power the Next Generation of Financial Infrastructure Nearly Two-Thirds of Global Retailers Say Payment Method Flexibility Drives Revenue Growth, ACI Worldwide Survey Finds Ipswich Town Selects IFX Payments as an Elite Partner Baghdadi Capital Group Selects nCino to Power Global Growth and Expansion Strategy Zilch Unveils Intelligent Commerce & Zilch Pay to Power Next Phase of Rapid Growth Splitit Launches Partner Program to Power Installments for Agentic Commerce Keyrails Chooses Flagright to Power Real‑Time Transaction Monitoring and AML Screening Socotra Launches Agentic AI for Insurance Product Configuration iBanFirst Launches iBanPay, Its New AI Assistant to the UK NatWest Strengthens Support for UK Innovation Economy With Key Strategic Hires Moto and NCR Atleos Extend Collaboration, Expanding Self-Service Cash Access U.S. Bank Selected to Provide Custody Services for Reserves Backing Payment Stablecoins From Anchorage Digital Bank

Home » News » Enhanced Service Level Bringing a New Dimension to ATM Managed Services

November 6 2017

Enhanced Service Level Bringing a New Dimension to ATM Managed Services

Share this post:

Retail Bank Consulting Group (Retail-BCG) is bringing a new dimension to the ATM Managed Services market with the Enhanced Service Level Agreement (eSLA).

Andrew Martin, Retail-BCG’s CEO stated “the eSLA compliments Retail-BCG’s Extended End2End Services, by providing greater availability of cash from the ATMs at anytime. For every percentage point increase in service level our clients increase their profitability”.

Due to Retail-BCG’s expertise, knowledge of suppliers, and integration of services they go beyond the traditional ATM managed services and give clients the ultimate service level agreement – cash availability in excess of 99%. This can be up to 15 percentage points higher than some current ATM networks achieve thereby driving and increasing profitability.

Retail-BCG focus on key market drivers such as:

Engineer fix within 4 hours UK wide
80% first time fix
60% of maintenance issues resolved remotely without the need for engineer visits

The eSLA ensures that clients can deliver cash availability at market leading levels:

Retail-BCG are truly excited with the eSLA and guarantee to improve any client cash availability and therefore their profit.

Share this post:

EXCLUSIVE: “Passion Project” – Brice van de Walle, Mastercard in ‘The Fintech Magazine’

The Fintech Magazine

Read more
FreedomPay Drives Global Merchant Innovation

Event Videos

Read more
FIS Brings AI-Powered Advancements to Seamless, Personalized Digital Banking Experiences

Fintech

Read more
Citi Ventures Invests in BVNK to Power the Next Generation of Financial Infrastructure

Funding

Read more
Nearly Two-Thirds of Global Retailers Say Payment Method Flexibility Drives Revenue Growth, ACI Worldwide Survey Finds

News

Read more

FIS Brings AI-Powered Advancements to Seamless, Personalized Digital Banking Experiences

FIS® announced a strategic partnership with Glia to deliver advanced AI-powered customer engagement capabilities across FIS' Digital One suite

Top Story

Citi Ventures invests in BVNK, the global stablecoin infrastructure platform processing $20B annually, with Arvind Purushotham and Jesse Hemson-Struthers highlighting enterprise adoption and cross-border innovation.

Citi Ventures Invests in BVNK to Power the Next Generation of Financial Infrastructure

Citi Ventures has announced a strategic investment in BVNK, highlighting the shift toward digital asset-based infrastructure.

Top Story

ACI Worldwide and Payments Dive reveal that 97% of global retailers now use multiple acquirers to drive revenue growth, with Adriana Iordan highlighting AI, crypto, and alternative payment methods as key accelerators.

Nearly Two-Thirds of Global Retailers Say Payment Method Flexibility Drives Revenue Growth, ACI Worldwide Survey Finds

Global retailers are accelerating their multi-acquirer strategies to stay ahead, according to a new survey conducted by ACI Worldwide

Top Story

Ipswich Town Football Club names IFX Payments as an Elite Partner and Official Partner of Ipswich Town Women, with CEO Will Marwick and Commercial Director Andy Wooldridge highlighting the collaboration.

Ipswich Town Selects IFX Payments as an Elite Partner

Ipswich Town Football Club has selected IFX Payments as an Elite Partner of the club

Top Story

Cake Wallet launches xStocks, enabling users to invest in tokenized stocks and ETFs like Google, Amazon, and Nvidia directly from their crypto wallet, with CEO Vikrant Sharma and LetsExchange CPO Alex J. highlighting decentralized investing.

Cake Wallet Integrates xStocks, Letting Users Invest in Stocks Using Crypto.

Cake Wallet, an open-source, privacy-focused crypto wallet, today announced the integration of xStocks, a new feature that allows users to invest in tokenized stocks and ETFs directly through Web3 self-custody.

Top Story

Routefusion raises $26.5 million in Series A funding led by PeakSpan Capital and Silverton Partners to expand its cross-border payments and multi-currency infrastructure, with CEO Colton Seal and investor Justin Kelly highlighting global fintech growth.

Routefusion Secures $26.5 Million Series A to Expand its Global Payments Network

Routefusion, a financial infrastructure provider enabling platforms and financial institutions to embed seamless cross-border payments and multi-currency account capabilities, today announced the close of a $26.5 million Series A funding round. The round was led by PeakSpan Capital, with participation from Silverton Partners, bringing the company’s total funding to $40.7 million.

Top Story

Banco de Crédito del Perú partners with BitGo to launch Criptococos, the first regulated banking platform in Peru for buying and managing crypto assets, with executives Lenin Tarrillo and Luis Ayala leading the initiative.

BCP Launches Criptococos, the First Crypto Banking Platform in Peru, Powered by BitGo

Banco de Crédito del Perú (“BCP”), the largest bank and the largest supplier of integrated financial services in Peru, and BitGo, the digital asset infrastructure company, today announced the launch of Criptococos, the first banking platform in Peru, to enable the secure purchase and management of crypto assets. The launch is part of a pilot project authorized by the Superintendency of Banking, Insurance, and Pension Fund Administrators (SBS) and reflects BCP’s ongoing commitment to driving innovation in the financial system.