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Wednesday, September 17, 2025
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Cheaper, Faster… Riskier: Over Half Of Brits Plan To Use ChatGPT For Completing Their Tax Returns WorkFusion Raises $45 Million in Funding to Fuel Growth for Agentic AI for Financial Crime Compliance AI-Powered E-commerce, Stablecoins and Local APMs: Emerging Trends Headline EBANX’s Payments Summit in Mexico Second Day of Money20/20 Middle East Unveils Next-Gen Solutions at the Region’s Largest Ever Fintech Gathering United Gulf Financial Services Joins The Hashgraph Association and Exponential Science Foundation Adding $1M to Hedera Africa Hackathon Pool Prize Payhawk Transforms Spending Experience for Businesses With Four Enterprise-Ready AI Agents Alipay+ to Launch in Saudi Arabia, Facilitating Cross-Border Mobile Payments for Local Merchants Saudi Central Bank Launches Google Pay Service Through Mada Network Tamara Secures New Asset-Backed Facility of Up to $2.4 Billion Starling Reveals New-Look Logo, App and Cards as Bank Launches Brand Mission to Help Britons Become ‘Good With Money’ barq Joins Forces With Thunes to Power Faster, World-Class Remittances Across Saudi Arabia Paymentology Expands Presence in Saudi Arabia to Support Vision 2030 and Next-Generation Payments JPMorganChase and Plaid Announce an Extension to their Data Access Agreement for Sharing of Consumer Permissioned Data Enhancements to Ecommpay Subscriptions Service Help Address Failed Recurring Payments HSBC Deploys Wealth Intelligence for Its Wealth Management Staff to Enhance Client Experience

Customer behaviour turbocharging the need for banks to get more digital

Digital transformation has become a survival strategy for banks today. UK Finance’s The Way We Bank Now report reveals 5.5 billion log-ins to banking apps last year, a 13% rise on the previous year.

With more reliance on digital services from customers and the Open Banking Initiative opening the door for more competition, banks are increasingly collaborating with digital experts to enhance their digital capabilities.

Farida Gibbs, CEO & Founder of Gibbs Hybrid comments: “Customers are adopting mobile and digital banking at a pace we’ve never seen before. This emphasises how digital technology is essential for the customer experience. They are paving the way and changing the face of the industry from what we once knew.

“As regulators have opened the doors for more competition through the Open Banking initiative, how banks approach digital needs to be strategic to encourage a positive commercial impact. Diving into the deep end, with no end goal on what it is you want to achieve, or a roadmap on how you’re going to get there, will derail a bank’s plan to digitally modernise.”

Farida Gibbs continues: “The banking industry is made up of a mixture of the old and new.  Banks may have deep industry domain knowledge but that no longer sets them apart as fintechs. In addition, tech giants are increasingly getting to grips with the mechanic of how the industry works, and piece by piece taking a slice of the market share.

The old phrase ‘stick to what you know’ comes to mind. But that doesn’t mean you’re alone. Banks may not be the tech experts, but they know their industry and through collaboration with digital teams, banks can get to grips on how they can make their banking services more digital.

Ready-to-go teams on hand with the skills and expertise to hit the ground running support banks to deal with all things digital, from reworking large scale legacy IT architecture to developing mobile apps. This takes the risks from the banks and offers a cost effective solution – banks can scale up and down resources as and when they need, to suit changing business objectives.

  1. Cheaper, Faster… Riskier: Over Half Of Brits Plan To Use ChatGPT For Completing Their Tax Returns Read more
  2. WorkFusion Raises $45 Million in Funding to Fuel Growth for Agentic AI for Financial Crime Compliance Read more
  3. AI-Powered E-commerce, Stablecoins and Local APMs: Emerging Trends Headline EBANX’s Payments Summit in Mexico Read more
  4. Second Day of Money20/20 Middle East Unveils Next-Gen Solutions at the Region’s Largest Ever Fintech Gathering Read more
  5. United Gulf Financial Services Joins The Hashgraph Association and Exponential Science Foundation Adding $1M to Hedera Africa Hackathon Pool Prize Read more
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