Cheryl Nash, President, Investment Services, Fiserv

Cheryl Nash, President, Investment Services at Fiserv, a leading global provider of financial services technology solutions:  

Wealth management professionals increasingly acknowledge the time savings and other efficiencies technology enables. As a result, many organizations are encountering greater buy-in for additional investments in technology.

However, there are still many organizations using ad hoc programs on disconnected platforms. After lagging behind other financial services sectors, wealth management is now catching up, and, simply put, a one-off approach is not optimal for business-building and expansion.

Numerous firms are assessing their platforms to fully understand their technology's functionality and range of capabilities. In the coming year, that type of review will help organizations determine if what is being delivered actually aligns with their business priorities and directional course.

A dedicated focus and commitment to evolving technology that powers, supports and works in tandem with digitization is the course leaders in our industry continue to chart. In 2018 and beyond, look for accelerated innovation and change in wealth management.