Actiance Helps FinServ Companies Meet Toughest MiFID II Compliance Challenges
By FF Newsroom · 6 October 2017

Teams with Movius, Red Box Recorders, and Veritone to Deliver Integrated Voice Capture, Archiving and Retrieval to meet eDiscovery and Regulatory Requirements
Actiance, the leader in communications compliance, archiving, and analytics, today announced from its Unleash EMEA 2017 Summit that it is teaming with top telecommunication solution providers Movius, Red Box, and artificial intelligence leader Veritone to deliver a holistic, integrated offering to meet customers’ requirements for voice compliance.
Under MiFID II guidelines, set to take effect in January, financial services firms must gather all communications related to a trade upon the request of a regulator, including relevant unstructured records such as email, IM, social media and voice communications. “When it comes to compliance challenges related to capturing and archiving communications, customers are telling us that voice is their number one challenge,” said Anthony West, CTO, Actiance.
MiFID II: Meeting voice and archiving requirements
While many banks are already archiving landline and turret communications, they’re now required to do the same for mobile, as well as capture a wide array of context for each conversation. Meeting MiFID II requirements such as these presents a technical challenge that thousands of organizations are now struggling to come to terms with, as several surveys indicate that as many as two-thirds of companies are not ready for MiFID II.
Actiance will work with its partners to provide a voice compliance solution that:
- Provides a full view of all conversations happening in all channels, and the ability to proactively control and, as necessary, prevent them
- Identifies areas of risk and sensitive information that’s not being managed in accordance with regulatory or governance policies
- Enables rapid response to regulatory inquiries, such as those stemming from MiFID II
- Goes beyond traditional archiving solutions to offer the full contextual picture of conversations that may happen across multiple mediums across lengthy timeframes