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August 12 2019

346. Insights: Jobs to be Done – The future of product design

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ABOUT THIS EPISODE

On this episode of Fintech Insider Insights, Ryan Garner is joined by some expert guests to talk about all things Jobs to be Done. Our great guests include:

  • David Brear, 11:FS CEO & Former Mettle CEO
  • Alan Klement, JTBD expert and pioneer
  • Justin Geaney, CPO at Virtual Bank by Standard Chartered
  • Peter Collingridge, Director / Global Head, Entrepreneurs in Residence

On this insights episode we take a detailed look at JTBD, including:

  • What JTBD actually is – a lawnmover analogy
  • How impactful it can be when designing digital propositions
  • Why it’s the key to making your product an integral part of your customer’s life
  • How it can help to create powerful end to end customer journeys
  • Why JTBD is the future of product design

Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive in subject matters such as APIs, AI or digital banking.

If you enjoyed don’t forget to subscribe and please leave a review

Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!

 

 

 

 

Please note, we do not produce Fintech Insider, we merely are fans and repost it!

  1. EXCLUSIVE: “Stable & Secure?” – Simone Loefgen, Commerzbank in ‘Discover Sibos 2025’

    Discover Sibos 2025

     Read more
  2. CBI Drives Verification of Payee Compliance in Italy

    Fintech TV

     Read more
  3. Lastro Secures $15M Series A Led by Prosus Ventures to Scale its AI Agent, Empowering Over 2M Homebuyers

    Funding

     Read more
  4. Evertec Announces Closing of Controlling Stake in Tecnobank, Expanding Product Offering in Brazil

    Fintech

     Read more
  5. EXCLUSIVE: “Scaling Safely – Without Debanking” – Imam Saygili, Flagright in ‘The Fintech Magazine’

    The Fintech Magazine

     Read more
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