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UK Fraud Victims Recover £243 Million as PSR Reports Major Progress in APP Fraud Reimbursement

By Lauren Towner · 9 July 2026

In brief: The Payment Systems Regulator (PSR) oversaw £243 million in reimbursements to APP fraud victims by end-2025, while reporting a 53% increase in Open Banking usage and preparing for a merger with the FCA.

Key facts
Fraud Reimbursement£243 million
Open Banking Growth53% in 2025
Open Banking Users16 million
Card Transactions31.4 billion
Press Release: UK Fraud Victims Recover £243 Million as PSR Reports Major Progress in APP Fraud Reimbursement | Featured Image by FF News

Quick Summary

The Payment Systems Regulator (PSR) has successfully overseen the reimbursement of £243 million to APP fraud victims by the end of 2025. This milestone, highlighted in their 2025/26 annual report, marks a significant shift in UK payments regulation, ensuring greater consumer protection and increased accountability for payment firms.

How is the PSR tackling APP fraud and card fees?

The PSR is aggressively addressing APP fraud victims' losses by enforcing a robust reimbursement policy that has already returned hundreds of millions to consumers. By mandating that payment firms take responsibility for fraudulent transfers, the regulator has observed a measurable decline in specific scam categories. Furthermore, the PSR is challenging the dominance of major networks to ensure fairer card payments for all UK businesses.

  • £243 million reimbursed to fraud victims by the end of 2025.
  • 31.4 billion transactions monitored to ensure transparent scheme and processing fees.
  • Bank of Ireland UK fined in February 2026 for failing to implement Confirmation of Payee.

What is the future of Open Banking and UK infrastructure?

The UK is witnessing a massive surge in Open Banking adoption, with user numbers surpassing 16 million. The PSR is facilitating this growth by supporting Variable Recurring Payments (VRPs) and upgrading legacy systems like Faster Payments and Bacs. These efforts are part of a broader National Payments Vision designed to modernize the retail payments infrastructure and foster competition against traditional card schemes.

  • 53% growth in Open Banking payments during 2025.
  • 16 million users now actively utilizing Open Banking services.
  • New retail model being developed for the UK's future payment infrastructure.

How will the FCA merger impact payments regulation?

The transition of PSR functions into the Financial Conduct Authority (FCA) is currently underway, following the introduction of the Financial Services and Markets Bill in May 2026. This consolidation aims to create a more joined-up regulation framework, streamlining oversight while maintaining the PSR's specific focus on competition and utility. The regulator insists that this move will provide greater regulatory momentum to protect consumers and drive innovation across the financial ecosystem.

FF NEWS TAKE:

This report confirms that the PSR is no longer just a "watchdog" but a proactive enforcer. The £243 million returned to APP fraud victims proves that mandatory reimbursement is moving the needle on consumer trust. However, the real test lies in the FCA merger; the industry must ensure that the PSR’s unique focus on UK payments regulation and competition isn't diluted within the FCA’s broader remit. The 53% jump in Open Banking suggests the UK is finally breaking the card duopoly's grip.

Frequently asked questions

How much money has been returned to APP fraud victims?

According to the PSR's latest annual report, payment firms reimbursed a total of £243 million to APP fraud victims by the end of 2025. This significant recovery is a direct result of the regulator's mandatory reimbursement policies designed to protect consumers from authorized push payment scams.

Why was the Bank of Ireland UK fined by the PSR?

The PSR fined the Bank of Ireland UK in February 2026 for failing to meet the mandatory deadline to implement Confirmation of Payee (CoP). CoP is a vital security feature that verifies the recipient's name before a payment is sent, serving as a key defense against fraud.

What is the current status of Open Banking in the UK?

Open Banking has reached mainstream status in the UK, with payments growing by 53% in 2025. There are now over 16 million active users benefiting from these services, supported by the rollout of variable recurring payments and the UK Payments Initiative.

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HM Treasury

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Companies in this story: HM Treasury, Visa, Bank of England, Payment Systems Regulator, Mastercard, Bank of Ireland UK, UK Payments Initiative

People in this story: Emileigh Spurdens, David Geale

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