Homebuyers Hit by £1,836 in Hidden Fees as L&G Reveals Major UK Property Knowledge Gap
By Lauren Towner · 13 July 2026

Quick Summary
Legal & General reports that UK homebuyers face an average of £1,836 in unexpected moving costs. With nearly 70% of buyers unaware of the full financial scope of property acquisition, these surprise fees often include legal, property, and surveying costs, significantly straining household budgets during the transition.
How Do Unexpected Moving Costs Impact UK Homebuyers?
The financial burden of unexpected moving costs extends far beyond the initial deposit. L&G’s data shows that homeowners are frequently blindsided by administrative and assessment fees that were not factored into their original savings plan. In major hubs like London, these costs can exceed £2,000, creating immediate liquidity pressure for new owners.
Average hidden cost: £1,836 nationally.
Regional peaks: £2,041 in London and £2,033 in Belfast.
Primary culprits: Legal fees (38%) and surveying costs (29%).
For many, the most dreaded aspect of the purchase is not the move itself, but the fear of insufficient financial reserves to cover these additional expenses. This anxiety is compounded by the fact that only 22% of respondents sought professional financial advice before their purchase.
What Drives the Property Knowledge Gap Among Millennials?
There is a stark generational knowledge gap regarding the total cost of homeownership. While 45% of buyers over the age of 55 felt fully informed, a staggering 88% of young millennials (25-34) admitted they did not understand the full scope of costs involved. This lack of financial literacy regarding property transactions leaves younger buyers vulnerable to debt.
Millennial confusion: 39% struggle with equity-related terminology.
Gen Z awareness: Only 14% understood all associated moving costs.
Utility shocks: 40% of young millennials found bills higher than anticipated.
This gap suggests that digital mortgage tools and educational resources are not yet reaching the demographics that need them most, highlighting a massive opportunity for fintechs to simplify the jargon surrounding Agreement in Principle and mortgage structures.
How Can Financial Advisors Improve Property Affordability?
Professional guidance remains the most effective way to mitigate the stress of unexpected moving costs. Expert advisors help clarify complex terminology and ensure that buyers have adequate protection insurance in place. Currently, while 67% of buyers secure buildings insurance, only 18% invest in critical illness cover, leaving them exposed to future risks.
"Buying your first home is a major milestone, but our research shows it can feel overwhelming, particularly when faced with unexpected costs and unfamiliar mortgage terminology. That’s where advisers play such a key role in helping buyers navigate the homebuying process with confidence, ensuring they make informed decisions when arranging a mortgage and have the right protection in place." said Clare Beardmore, Director of Mortgage Club, L&G.
FF NEWS TAKE:
This report proves that the UK property market remains dangerously opaque for the next generation of homeowners. The fact that unexpected moving costs average nearly £2,000—and that moving is considered more stressful than divorce—is a damning indictment of the current administrative process. For the fintech sector, this is a clear call to action: there is a desperate need for transparent, all-in-one homebuying platforms that aggregate fees and demystify mortgage jargon in real-time.
Companies in this story: Legal & General
People in this story: Rebecca Brace, Clare Beardmore, Kristen Van Aken