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September 27 2023

Using Voice Data to Process Claims Faster – Jeanette Hernandez – Clearspeed

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In this interview FF News spoke to Jeanette Hernandez, SVP of Global Insurance Services at Clearspeed. They help identify risk through voice analytics and Hernandez speaks to us about how they’re helping to fast track claims and get payments to clients faster. It’s also got real benefits for fighting fraud and is pushing the boundaries of time saving in insurance.

We hear about how this technology is providing richer data for better processing and giving adjusters better tools to prioritise higher risk claims. In times and regions where there is a high volume of claims, Insurtech like this can make a real difference.

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Jeanette Hernandez

Clearspeed

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Clearspeed

Clearspeed
  1. FCTI and NCR Atleos Expand Access to Self-Service Banking for Millions of Cardholders at 7-Eleven Stores

    News

     Read more
  2. Better.com Expands Lending Solutions with Biz2Credit to Support Small Business Owners with Home Equity Financing Options

    Funding

     Read more
  3. Combatting the Scamdemic: Can Intelligence Sharing Stop APP Fraud? | Salv & Thistle Initiatives | FF Virtual Arena #353

    Fintech TV

     Read more
  4. PayPal and Coinbase Expand Partnership to Drive Innovation of Stablecoin-Based Solutions

    Crypto

     Read more
  5. Cognitive Banking and AI | Personetics at MoneyLIVE 2025

    Event Videos

     Read more
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