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Stepping into the New World and Embracing AI
With a bank like Swiss crypto specialists SEBA, who are very much part of the new economy, one might assume they would be quick to adopt new technologies like AI.
That’s the topic of this conversation between Doug Mackenzie and Mathias Schütz, the CCO of EMEA at SEBA, who went on to say that whilst they’re not yet using AI chatbots and the like, they recognise the technology’s increasing importance and will be more than ready to embrace it in order to enhance their offering in the future.
As a bank with a foot in the old world and the new, being scalable and investing in new technology is very important and Schütz says they are particularly concerned with improving the front end client experience where automation may provide a boost.
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