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Petr Baron – How tbi bank Is Becoming A Leader In Payments In SE Europe
FF News spoke with Petr Baron, CEO of tbi bank, to learn about how the company is becoming a leader in payments in the South East Europe region, and how they have improved the customer experience.
tbi bank is a European financial institution specialising in consumer lending and digital banking solutions. They strive to provide convenient and innovative financial services to individuals and businesses, with a focus on simplifying banking processes and enhancing customer experience.
“You need to combine what we call ‘phygital’ models of interactions between physical, or whether it’s ecommerce or mobile shopping. It’s offering embedded payments. It’s connecting the ecosystem of services.”
“We pay merchants every 30 minutes. Our competitors do it every 7 days or something like that, but before, it was months.”
Making payments much faster provides huge benefits towards the consumers, increasing the overall customer experience.
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