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Petr Baron – Banking Becoming More Personable
Petr Baron, CEO of tbi bank, touches upon the fact that banks are going to start becoming much more personable with their customers and further explains how tbi bank is going to become involved with that.
tbi bank is a financial institution that offers banking services and innovative financial solutions to individuals and businesses, focusing on providing accessible and convenient banking experiences.
Nowadays, people can feel overwhelmed with the amount of data that is sent to them on a daily basis through a variety of communication forms such as emails or even texts. This means that banks need to focus on becoming more personable so that they can understand their customers better in order to be much more likeable.
“Banking, being a service that people dislike, has got to become embedded and contextualised, and therefore our view is that bringing consumers and merchants together to cover the shopping habits and interests is the contextualised future of our business model.”
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