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Mambu’s Justus Roux Reveals What He’d Do If He Built A Bank
Justus Roux, Solutions Engineering Manager at Mambu sits down for a conversation with FF News about the world of SME banking. In this video, Justus reveals what he’d do if he were to build a bank in the modern ecosystem.
“I think the first thing is to understand what the customer’s needs are. Customers are developing quite quickly and the concept of a bank is changing away from bricks and mortar to actual accessibility and trust. So, the first thing I need to do when I build a bank understands how I can gain the trust of my clients and understand their needs.”
“Nowadays, banking hours are a thing of the past. No one goes to a bank because it closes at 3. I want to bank anytime I want, in any country, I want because that’s my lifestyle. So, does the bank actually have to be a bank or can it be a tech provider?”
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