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Insurtech Insights USA 2022 with Sathya Sethuraman, UIPath

We spoke to Sathya Sethuraman, Leader of Global Insurance for UiPath, at ITI USA, about semantic automation, and why it plays an essential part in the insurance journey. Sethuraman assures that the AI and ML of automation will not replace the human talent in the industry, but free it. By streamlining routine data processing, agents and brokers will have the freedom to focus on decision making and customer relationships, two of the most important parts of the journey.

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