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Marketforce – 20:20 Customer Experience in Financial Services 2016
Our summary video from Marketforce – 20:20 Customer Experience in Financial Services 2016
- Sygnum Completes First Live AI-Agent Driven Digital Asset Transactions by a Regulated Swiss Bank Read more
- CMC Markets Launches Spectre Trading Account for Retail Clients Read more
- Ingenico and Arrive Partner to Power Seamless Payments for On‑Street Parking and Urban Transport Worldwide Read more
- Zurich Scales Agentic AI to Five Countries in 90 Days Cutting Manual Risk Processing Time by 80% Read more
- JCB and Wonder Advance Cashless Taxi Payments in Hong Kong Read more
Chainlink, Plexos Institute, and EDinheiro Partner To Democratize Financial Access in Brazil
Plexos Institute, the EDinheiro platform, and Chainlink have announced a new partnership to democratize financial access for underserved communities by powering Brazil's blockchain-based social currencies
Easy Cashless Payment Procedure for Europe
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Marketforce – 20:20 Customer Experience in Financial Services 2016
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Michael Plimsoll, Adobe
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Yiannis Maos, Rant&Rave
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Lucy Furley, AIB
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Lucy Nicholls, Marketforce
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Sygnum Completes First Live AI-Agent Driven Digital Asset Transactions by a Regulated Swiss Bank
Sygnum, a global digital asset banking group, today announced it has become the first Swiss regulated bank to use an AI agent to test live digital asset market transactions, with the client retaining custody, consent and control at every step. This is the latest initiative from AI@Sygnum which leads the development, integration and governance of agent-driven workflows across the group globally.
CMC Markets Launches Spectre Trading Account for Retail Clients
CMC Markets (“CMC”), a FTSE 250 company and global leader in multi-asset online trading and investing, has launched Spectre for retail clients, following strong demand after the product was initially introduced for professional traders.
Ingenico and Arrive Partner to Power Seamless Payments for On‑Street Parking and Urban Transport Worldwide
Ingenico, a global leader in payment acceptance solutions, and Arrive, a leading global mobility platform, today announced a strategic partnership to deliver reliable, seamless payment experiences for on-street parking and transport ticket vending machines across more than 30 countries worldwide.
Zurich Scales Agentic AI to Five Countries in 90 Days Cutting Manual Risk Processing Time by 80%
Zurich Insurance has completed a breakthrough 90‑day deployment of Cytora’s agentic AI‑powered risk digitization platform across five countries. The programme will now scale to more than 20 markets over 16 months.
JCB and Wonder Advance Cashless Taxi Payments in Hong Kong
JCB International Co., Ltd, the international operations subsidiary of JCB Co., Ltd, Japan’s only international payment brand, and Wonder Ventures Limited, a leading payments and fintech platform in the Asia Pacific, announced that JCB Cards are now accepted on Wonder Taxi in Hong Kong.
AS Colour Partners with Adyen to Complete the Global Customer Picture
Adyen, the global financial technology platform of choice for leading businesses, has announced its partnership with AS Colour, a designer and wholesaler of premium "blank" apparel, to streamline its global payment infrastructure and enhance the digital customer experience. Since partnering with Adyen in October 2025, AS Colour has consolidated multiple legacy payment providers into one global commerce platform, connecting its payments across all operating regions.
Nuvo and Avalara Launch AI Integration to Eliminate Tax Compliance Gaps and Accelerate B2B Customer Onboarding
Nuvo Technologies, the AI-native customer-to-cash platform, today announced an integration with Avalara, the agentic AI leader in global tax and compliance. The integration connects Nuvo’s AI-powered onboarding with Avalara’s exemption certificate management and real-time tax calculation capabilities—enabling B2B suppliers to handle credit applications and tax compliance in a single, unified experience. The result is a single workflow where suppliers can approve customers and ensure tax compliance at the same time.