" class="no-js "lang="en-US"> Fintech Finance Presents: The Fintech Show 3.06 - Digital Customer Experience in an Analogue World - Fintech Finance
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February 20 2020

Fintech Finance Presents: The Fintech Show 3.06 – Digital Customer Experience in an Analogue World

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In this episode of The Fintech Show, we look into the special world of digital customer experience for specialist financial institutions. To get the low down we visit Richard Farrell from Netcall the customer experience software specialists. Specialist lending banks are in a sector of the industry that typically relies on face to face contact for its CX. So we caught up with Charles McDowell and Russ Fitzgerald from Hampshire Trust Bank how they were transforming digitally.

People In This Post

Richard Farrell | Fintech Finance

Richard Farrell

Netcall
Charles McDowell | Fintech Finance

Charles McDowell

Hampshire Trust Bank
Russ Fitzgerald | Fintech Finance

Russ Fitzgerald

Hampshire Trust Bank

Companies In This Post

Hampshire Trust Bank | Fintech Finance

Hampshire Trust Bank
Netcall | Fintech Finance

Netcall
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