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Fintech Finance Presents: The Fintech Show 1.11 – What Customers Want
In this episode of the Fintech show, we try and find out, what does the customer really want? Why should the banks actually care about the customer experience? To learn more we asked thought leaders from: Revolut, Rabobank and Quadient. Andrew Stevens, Quadient has nearly 20 years in the financial industry and is fully aware why banks are starting to improve their offerings. Nikolay Storonsky, Founder and CEO of digital bank Revolut breaks down how being digital has helped them make the services that customers actually care for and want. Over in the Netherlands, Alexander Zwart, Head of Digital Channels, Rabobank and CX broke down how Rabobank are excelling at bringing customers, retail and corporate, an improved digital experience over their App. Gavin Drescher at LV= gives us a perspective from the insurance industry from one of the most advanced insurers.
- Instant Payments and the Proliferation of QR-Driven Transactions Read more
- Sustainable Growth and Building Strategic Capability in Digital Transformation Read more
- Sygnum Completes First Live AI-Agent Driven Digital Asset Transactions by a Regulated Swiss Bank Read more
- CMC Markets Launches Spectre Trading Account for Retail Clients Read more
- Ingenico and Arrive Partner to Power Seamless Payments for On‑Street Parking and Urban Transport Worldwide Read more
How NOTO and Opus Advisory Group Are Unifying Fraud Prevention | NOTO, Opus Advisory Group | The Fintech Show #163
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How AutoRek and Microsoft Are Redefining Controls for the Digital Age | AutoRek, Microsoft | Show #162
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Real-Time Payments, Built for the Caribbean | Payment Spayce | Sagicor Bank | The Paytech Show #86
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Why Trust Is the New Payments Differentiator | Payment Spayce | Sagicor Bank | The Paytech Show #85
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How Freedom Holding Corp Turned Technology Foundations into a Scalable Fintech Ecosystem | Freedom Holding Corp | The Fintech Show #161
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Hyper-Personalisation to Agentic AI: The Next Phase for Banks | Newgen | The Fintech Show #160
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APIs to Always-On: Open Banking, Embedded Finance & AI Platform Engineering | FIS, HSBC Innovation Banking, BNY | The Fintech Show #159
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Instant Payments and the Proliferation of QR-Driven Transactions
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Sustainable Growth and Building Strategic Capability in Digital Transformation
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Sygnum Completes First Live AI-Agent Driven Digital Asset Transactions by a Regulated Swiss Bank
Sygnum, a global digital asset banking group, today announced it has become the first Swiss regulated bank to use an AI agent to test live digital asset market transactions, with the client retaining custody, consent and control at every step. This is the latest initiative from AI@Sygnum which leads the development, integration and governance of agent-driven workflows across the group globally.
CMC Markets Launches Spectre Trading Account for Retail Clients
CMC Markets (“CMC”), a FTSE 250 company and global leader in multi-asset online trading and investing, has launched Spectre for retail clients, following strong demand after the product was initially introduced for professional traders.
Ingenico and Arrive Partner to Power Seamless Payments for On‑Street Parking and Urban Transport Worldwide
Ingenico, a global leader in payment acceptance solutions, and Arrive, a leading global mobility platform, today announced a strategic partnership to deliver reliable, seamless payment experiences for on-street parking and transport ticket vending machines across more than 30 countries worldwide.
Zurich Scales Agentic AI to Five Countries in 90 Days Cutting Manual Risk Processing Time by 80%
Zurich Insurance has completed a breakthrough 90‑day deployment of Cytora’s agentic AI‑powered risk digitization platform across five countries. The programme will now scale to more than 20 markets over 16 months.
JCB and Wonder Advance Cashless Taxi Payments in Hong Kong
JCB International Co., Ltd, the international operations subsidiary of JCB Co., Ltd, Japan’s only international payment brand, and Wonder Ventures Limited, a leading payments and fintech platform in the Asia Pacific, announced that JCB Cards are now accepted on Wonder Taxi in Hong Kong.