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Fintech Finance Season 3 Episode 03: Customer Centricity
In this episode of Fintech Finance, we look at how to keep the customer at the centre point of a bank’s operations.
To do this, we speak with Kieran Kilmartin and Andy Berry from Pitney Bowes, to talk about some of the challenges associated with a digital transformation, and how to best use the tools of technology to respond to this.
Martin Atkinson talks to us about the methodology he employs at MetroBank to ensure that the customer experience is paramount, while Lea Jakobiak speaks with Matt Cox from Nationwide, about how to response effectively to customer demands.
- Offa Joins Iress XPM and Trigold Read more
- Hardening Agentic Financial Networks: Token Intelligence and Identity Guardrails for Autonomous Systems Read more
- Getnet Develops Infrastructure That Enables Businesses to Accept AI Agent-Initiated Payments Read more
- Why Banking Modernisation is More Than Just a Technology Upgrade Read more
- Dojo Launches UK’s Most Advanced Payments Terminals, Set to Deliver Unrivalled Performance, Speed and Reliability for High Street Businesses Read more
The Evolution of the UK Savings Market: Greenfield Savings Transformation | Mambu, Paragon Bank | The Fintech Show #164
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How NOTO and Opus Advisory Group Are Unifying Fraud Prevention | NOTO, Opus Advisory Group | The Fintech Show #163
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How AutoRek and Microsoft Are Redefining Controls for the Digital Age | AutoRek, Microsoft | Show #162
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Real-Time Payments, Built for the Caribbean | Payment Spayce | Sagicor Bank | The Paytech Show #86
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Why Trust Is the New Payments Differentiator | Payment Spayce | Sagicor Bank | The Paytech Show #85
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How Freedom Holding Corp Turned Technology Foundations into a Scalable Fintech Ecosystem | Freedom Holding Corp | The Fintech Show #161
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Hyper-Personalisation to Agentic AI: The Next Phase for Banks | Newgen | The Fintech Show #160
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Offa Joins Iress XPM and Trigold
Offa, an award-winning British Islamic property finance fintech firm, has announced it is partnering with Iress to make its halal home finance products available on Iress XPM and Trigold.
Hardening Agentic Financial Networks: Token Intelligence and Identity Guardrails for Autonomous Systems
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Getnet Develops Infrastructure That Enables Businesses to Accept AI Agent-Initiated Payments
Getnet continues to advance its agentic commerce strategy with the launch of new artificial intelligence-powered capabilities that enable merchants to securely and efficiently accept payments initiated by AI agents
Why Banking Modernisation is More Than Just a Technology Upgrade
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Dojo Launches UK’s Most Advanced Payments Terminals, Set to Deliver Unrivalled Performance, Speed and Reliability for High Street Businesses
Dojo today unveils Dojo Go Max, its most advanced payment terminal yet, designed to help UK businesses take payments even more quickly, reliably and confidently when it matters most.
TCS Wins Multimillion-euro AI Powered Services Transformation Deal with Canada Life
Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), a global leader in IT services, consulting, and business solutions, has signed a multiyear transformation and managed services agreement with Canada Life, a leading global life and pensions insurer. The partnership will support the modernisation of Canada Life’s IT infrastructure services across its European Businesses.
Telda and Mastercard Introduce Egypt’s Unified Financial Experience, Connecting Everyday Payments with Investment Access
Telda and Mastercard have joined forces to introduce a new integrated solution in Egypt, seamlessly connecting everyday payments and investment wallets within the Telda app, marking a major step toward a fully unified digital ecosystem.