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May 3 2023

Emily Fallon Tells Us More About Tyl by NatWest

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In this video, Emily Fallon, Head of Customer Experience & Insight at Tyl by NatWest, joins Douglas Mackenzie for a conversation in the FF News Studio. Emily tells us more about the Tyl initiative, and how they’ve expanded since 2019

“Tyl launched in 2019 and since then we’ve been fortunate enough to onboard loads of different customers of different shapes and sizes all across the UK, and we’ve expanded our payments offering to cope with that and continue to support them in what I like to say is in their own terms.”

“I think previously payment providers would say ‘This is hell’, we have to offer to go forth and do it. They sell and kind of leave them behind. For us, we really like to take a step back and think okay, what does our customer need from us? But also, what did their customers need from them? And that’s the intersection of payments which plays a real pivotal role.”

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Emily Fallon

Emily Fallon

Tyl by NatWest

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Tyl by NatWest | Fintech Finance

Tyl by NatWest
  1. Why So Many Fintech AI Projects Are Failing (And How to Fix Them)

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     Read more
  2. Mastercard, NCR Atleos, and ITCard to Enhance Contactless Experiences at ATMs

    News

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  3. Paytently and Mastercard Partner to Launch Next- Generation Open Banking Payment Solution

    News

     Read more
  4. Botim Expands UAE-Ethiopia Financial Corridor With Commercial Bank of Ethiopia Partnership

    News

     Read more
  5. Onafriq and Visa Partner to Launch Visa Pay, Unlocking Interoperability Between Card and Mobile Money in the DRC

    News

     Read more
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