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Brad Carr And Claire Melling – Suggestions For Regulators
Brad Carr, Director at NAB, and Claire Melling, Head of Bank of APIs at NatWest, provide their personal suggestions to regulators that they think would allow for improvement within the banking industry.
As the National Australia Bank and Natwest are very prevalent and well known banking companies, both having a widespread network of branches within their respective countries, Brad and Claire can offer valuable insider knowledge in regards to what would be best for the banking industry.
“My suggestion and my ask is to make sure that we’re prioritising high customer value use cases. We’ve been quite broad in terms of the number of payment account types that we’ve used in the UK and API enabled. I think we’re in a position where we should understand more customer use cases and where the priority needs to lie.” – Claire Melling
“My big ask of them is to accelerate the expansion across other sectors. It’s great that we’re going into energy companies and telcos, and I think insurance and pension funds will come. I want to see the tech firms included and the social media companies, and so forth as well.”
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