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Balancing Innovation and Security in Data Management | Jamie Renehan, Bank of Ireland
Jamie Renehan from the Bank of Ireland talks about how they are working to manage and keep customer data safe and are looking at new technologies like AI and cloud storage. Renehan mentions that the team in charge is always looking for better ways to handle significant amounts of customer data and keeping it secure.
Moving customer data to the cloud is a significant step for Bank of Ireland and since data leaks happen, not just in banking, but in retail too, shows how risky keeping customer data safe it can be.
Renehan also talks about how AI could help speed up data analysis and personalise their services, however, he points out that using new technologies has to be done while keeping data safe, so they don’t cause more issues later. It’s obvious that these techs can make things better for customers, but the bank is slowly making changes to be sure AI and cloud solutions are used safely.
Like Renehan says, discussions within the Bank of Ireland are still happening and need serious thought and planning to protect the bank’s data and what’s best for their customers.
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