FF News Logo
Sunday, April 12, 2026
Bottomline x FFNews

Breaking News

MPE 2026: Würth on Unified Commerce and the Necessity of Frictionless Payments MPE 2026: Wolt on Achieving An Invisible Checkout How Fintech-Powered Fuel Cards Are Overhauling Fleet Expense Management Why Stablecoins Don’t Work Without Boring Infrastructure Chubb Names Kevin Rampe Global Head of Claims BPC Launches BPC Payments to Power Digital Commerce and Real-Time Money Movement Across Latin America PayPal Brings Payment Links to Canva Creators Eleos Life Secures $3M Media-for-Equity Investment from Mercurius Media Capital to Accelerate U.S. Growth Pipe Raises $16 Million in New Funding Round Led by Fin Capital and MaC Venture Capital Money20/20 Unveils Global Powerhouse Jury for The Money Awards 2026 Bottomline Now a Nacha Preferred Partner for ACH Experience, Open Banking, and Risk and Fraud Prevention DXC Introduces New Assure Smart Apps to Accelerate Insurers’ AI-Powered Transformation OutRival Launches Dedicated Insurance Vertical, Bringing AI Voice Agents to Carriers, MGAs, and TPAs Nottingham Building Society Completes Core Banking Modernisation With SBS Meow Technologies Introduces Banking for AI Agents

May 18 2023

AI is brilliant, but it should be subtle

Share this post:

Share on LinkedIn Share on WhatsApp

AI is already impacting the back office, but when are we going to see it affecting payouts and customer facing issues?

It already is, according to Covea‘s Chief Data Scientist, you just don’t realise it.

At least that’s the idea. Tom Clay from Covea spoke to us about how customers don’t necessarily want AI to be obtrusive but rather a subtle part of the process. Once the data is better analysed in the background, teams at insurance companies can be a bit more clever and produce results that seem natural but are in fact aided by AI.

People In This Post

Tom Clay

Covea Insurance

Companies In This Post

Covea Insurance | Fintech Finance

Covea Insurance
  1. MPE 2026: Würth on Unified Commerce and the Necessity of Frictionless Payments

    Event Videos 2026

     Read more
  2. MPE 2026: Wolt on Achieving An Invisible Checkout

    Event Videos 2026

     Read more
  3. How Fintech-Powered Fuel Cards Are Overhauling Fleet Expense Management

    Thought Leadership

     Read more
  4. Why Stablecoins Don’t Work Without Boring Infrastructure

    Thought Leadership

     Read more
  5. Chubb Names Kevin Rampe Global Head of Claims

    Insurtech

     Read more
FinovateSpring | FFNews
More On