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May 18 2023

AI is brilliant, but it should be subtle

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AI is already impacting the back office, but when are we going to see it affecting payouts and customer facing issues?

It already is, according to Covea‘s Chief Data Scientist, you just don’t realise it.

At least that’s the idea. Tom Clay from Covea spoke to us about how customers don’t necessarily want AI to be obtrusive but rather a subtle part of the process. Once the data is better analysed in the background, teams at insurance companies can be a bit more clever and produce results that seem natural but are in fact aided by AI.

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Tom Clay

Covea Insurance

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Covea Insurance | Fintech Finance

Covea Insurance
  1. Why So Many Fintech AI Projects Are Failing (And How to Fix Them)

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  2. Mastercard, NCR Atleos, and ITCard to Enhance Contactless Experiences at ATMs

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  3. Paytently and Mastercard Partner to Launch Next- Generation Open Banking Payment Solution

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  4. Botim Expands UAE-Ethiopia Financial Corridor With Commercial Bank of Ethiopia Partnership

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  5. Onafriq and Visa Partner to Launch Visa Pay, Unlocking Interoperability Between Card and Mobile Money in the DRC

    News

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