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May 18 2023

AI is brilliant, but it should be subtle

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AI is already impacting the back office, but when are we going to see it affecting payouts and customer facing issues?

It already is, according to Covea‘s Chief Data Scientist, you just don’t realise it.

At least that’s the idea. Tom Clay from Covea spoke to us about how customers don’t necessarily want AI to be obtrusive but rather a subtle part of the process. Once the data is better analysed in the background, teams at insurance companies can be a bit more clever and produce results that seem natural but are in fact aided by AI.

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Tom Clay

Covea Insurance

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Covea Insurance | Fintech Finance

Covea Insurance
  1. Chancellor Unveils Plans to “Supercharge” Growth of Innovative Financial Services Firms

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  2. FF Tattoo Studio: Vyntra on Keeping Instant Payments Real-Time and Safe

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  3. Bank of America on the Real Value of RTP

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  4. dLocal Partners With Alchemy Pay to Streamline Crypto-to-Fiat Payments in Latin America

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  5. AI in Banking: From Pilots to Production-Pragmatic

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