Malted AI

About Malted AI

Malted provides domain-specific language models and intelligence platforms for the banking and financial services sector. The company offers the Pulse platform to help institutions analyse customer conversations and interactions to improve service delivery. Recent coverage has focused on a collaboration with the Scottish Building Society and the implementation of technology for member insights.

FF News has published 2 stories featuring Malted AI, most recently "Scottish Building Society and Malted AI Win Top Fintech Collaboration Award" (8 October 2026).