Cognigy.AI is the Enterprise Conversational Automation Platform for customer & employee service automation. Available in both on-Premise and SaaS, Cognigy.AI enables enterprises to connect to their users on any conversational channel, including chatbots, virtual assistants or voicebots on phone lines. Cognigy.AI chatbots and virtual assistants communicate effectively and intelligently with customers and employees. Cognigy supports any organization, including service, marketing, sales and HR to create outstanding user experiences, to guarantee 24/7 service and to increase revenue. The graphical toolset allows both non-technical users and developers to build and manage complex interactions that go far beyond simple FAQs towards automating complex business processes. Cognigy was recognized in 2018 as a Cool Vendor in “GARTNER’S COOL VENDORS IN AI FOR CONVERSATIONAL PLATFORMS” report. Its client portfolio includes many Global 2000 enterprises.