In this episode of Fintech Finance, with some of the upcoming regulations (GDPR) in Data management and security, we look at how to manage data for both compliance and for the customer journey. We headed ...

  In this episode of Fintech Finance, we take a closer look at Canada. For this we hear from Payments Canada in Ottawa around the role of technology in Canada’s digital transportation, iGTB over in Toronto ...

In this episode of Fintech Finance, we take a closer look at technology that directly effects the customer – the point of sale. For this we speak with AEVI about their open marketplace. We also ...

In this episode of Fintech Finance, we take a closer look at the how different areas of customer contact can interact with each other. For this, we look at mobile, branch, digital and voice with ...

In this episode of Fintech Finance, we take a closer look at the role of the branch and how it still plays a major factor in customer loyalty. For this we catch up with Martin ...

We were lucky enough to get to head over to the Isle of Man

In this episode, we look to the world of global payments. For this we catch up with one of the biggest player in the world, AliPay to hear about their european expansion. We also catch ...

In this episode, we learn how to start predicting customer behaviour and to use that information effectively with Artificial Intelligence (A.I.) For this, we speak with MBNA to hear around some of the work they ...

In this episode, we enter the world of how to truly understand your customers. for this we head out to Madrid to see the team at BBVA to look at firstly everything they are doing ...